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    Find quick answers to common questions below...

    Ordering and Checkout Questions
  • What are your shipping methods and rates?
  • What are your return policies?
  • When will my order ship?
  • Do you have Rush delivery?
  • Do you have a holiday delivery schedule?
  • How do I determine sizes on your products?
  • What do you recommend for washing instructions?
  • Do you ever offer DISCOUNTS AND PROMOTIONS? Yes, sign-up for our next email promo coupon today!
  • Can I use a coupon? PROMOTIONAL OFFERS can only be applied to a new order placed before the expiration date, cannot be combined with other offers, and COUPON CODE MUST BE ENTERED/MENTIONED WHEN ORDER IS PLACED to receive discount. Sorry, FREE SHIPPING only applies to orders shipped STANDARD to the lower 48 states. CODE CAN NOT BE ADDED TO ORDER ONCE PLACED

    Order Status
  • How do I track my order?At the end of our shipping day, we will email you a shipping confirmation with the tracking number. Just click on the link to track shipping progress.
  • My order/backorder has not arrived?
  • My order shows delivered but has not arrived?
  • An item/part is missing from my shipment?
  • I received the wrong product?

  • Can you send a gift message?
  • Can you gift wrap?
  • Do you send an invoice with a gift order? No only a packing list ships with a gift order.
  • Can I purchase or redeem gift certificates online?
  • What about corporate gifts?

  • What is your guarantee?
  • What is your privacy policy?
  • Is this a secure web site? Yes, watch for the toolbar to change to "https" denoting a secure web site when you start the checkout process.

    My Account
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    Buyers Guide
  • Who is ComputerGear and how do I contact you?
  • How green is ComputerGear?
  • What charities does ComputerGear support?
  • Do you ever have a coupons, sales or specials? Yes, we send free shipping coupons, sale and clearance notices via email so sign-up today! And always check out the bargains at the Online Outlet?
  • What do customers say about you?
  • Do you offer volume discounts?

    International Shipping
  • Do you ship internationally?
  • What are your international return policies?

    Press Room
  • Recent Press Releases

    Other FAQ
  • If we use YOUR new product idea in our next catalog, we'll give you a $25 gift certificate! Email your product idea to Customer Service and if we use it, we'll send you a $25 ComputerGear gift certificate. It's that simple! "First let me say I am overwhelmed that you thought my idea for the "Computer Wizard Hat" was worth $25. I am so pleased to receive something for what seemed to me to be so simple an idea. I was so surprised when my wife presented me with one. It is an outstanding hat. It looks great on me, especially when I wear it with the Computer Wizard jacket and T-shirt. I am so well decked out. When I go to a conference, I get asked about the jacket and shirt. Now I will get stopped about the jacket, shirt and hat. Maybe I should pass out catalogs? Thanks again for being so thoughtful." G. Smith
  • How do I submit my company's product? Send actual sample with wholesale pricing to us and we will email a Product Info Sheet to you to start the process.
  • Do you sell wholesale to qualified resellers?
  • Where's the computer Cartoon Archive?
  • What are some other fun computer links?

Customer Favorites

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